Great team !! Every time I take the car for service the customer service and attention is beyond my expectations.Highly recommended. Will go see them to purchase my next car for sure !
Had the pleasure of dealing with Darby Gemmell today in service. She was very patient with me, answered all of my questions and was a great help. I've been to many different service departments over the years, but I find the service with Darby to be particularly great!
I have been going to this dealership now since 2009 and truly they have the best service. I recently took my car to the service dept. with extensive damage to caliper and brake line due to corrosion and the service advisor (Prem Patel) went above and beyond to help me make things right with the car even with a time constraint. Thank you so much. The Service Dept. is top notch and the service advisors are the best. I know my car is old and probably due for a trade in but how do you give up something you love and really hasnt given me much trouble. Its been a truly great car right from the first day I bought it at this dealership. I couldnt imagine owning anything else. Thank you for going above and beyond and fixing it with a smile. I am truly grateful.
We had a major service done on our Mercedes-Benz. Parts needed to be ordered to complete the Job. We are happy to say we had a great overall experience. Our car was fixed right the first time. From John and Derrick in the Parts Dept. to Shaun, Janet, Prem, Darby and Jessica in Service all went well and we were treated professionally. Even when I paid the bill Esther was friendly and helpful. Thank Mercedes-Benz Newmarket.
Bought a 2016 G63 AMG last week and Mark & Andrew went above and beyond to make sure that I’m happy with my new purchase! Highly recommend this dealership!
Dealing with Darby in service was an absolute pleasure. She was happy to answer any and all questions I had. I would recommend her to anyone who comes there for service!
I was in for a brake light issue. The Parts person was very helpful and courteous. He gave me the right advise and solution. He even showed me how easy it is to lube the tailgate handle. I truly appreciated it. Thank you.
Extremely happy with my Service advisor, Prem Patel, very helpful, polite and efficient, being a Senior this meant a lot to me!!! will definitely go to this dealership again !